Returns & Refunds

Returns & Refunds

We work with a curated selection of trusted wellness brands and manufacturers. Because of this, return and refund policies may vary depending on the product and brand.

We encourage all customers to review the specific return details listed on each product page prior to purchasing.

General Return Guidelines

  • Some items may be final sale and not eligible for return

  • Certain products may be subject to restocking fees

  • Return requests must typically be made within a limited timeframe after delivery

  • Products must be unused and in original packaging unless otherwise specified

Damaged or Defective Items
If your order arrives damaged or defective, please contact us within 48 hours of delivery so we can assist in resolving the issue as quickly as possible.

Order Cancellations
Orders may only be canceled within a limited window after purchase. Once an order has been processed or shipped, it may no longer be eligible for cancellation.

Refunds
Approved refunds will be issued in accordance with the manufacturer’s policy and may take several business days to process once confirmed.


Need Help?
For any questions regarding returns, refunds, or your specific order, please contact our support team at:
support@elevationwellnessco.com